Gitanjli (Tanya) Arora, MD
Attending Physician, Palliative Care at Children’s Hospital Los Angeles
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I really like working with parents. It is a partnership. There is something magical that happens when everybody is thinking about another human being together.
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A doctor’s journey to palliative care: I wanted to be the one to kneel down to talk to the child, their siblings
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Distrust: We have given parents a lot of reasons to think there is not a partnership there. We don’t communicate as we should: we don’t ask for permission; we aren’t transparent with information.
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A physician on learning how to understand and consider when the family is ‘hoping for a miracle.'
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A Physician on Cultural Humility: “How do we listen, first?”
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Getting the information that matters from the family: Asking the right questions
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When language is the barrier to getting the information that matters from the family: It is the doctor that needs the interpreter, to understand the family and communicate with them fully.
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Advocating for their child can be tricky for the parents: The burden should be on us clinicians to be better listeners.
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